If you’re a wedding industry professional, join show host, Jose Heredia, as he interviews Ron about his fun & engaging presentation, “Disney’s 3 Keys To Success & Your Wedding Business.”
Walt Disney World is the #1 vacation destination in the world with over 45 million annual visitors…70% are return guests. It can be said with certainty that Disney knows the secret of making their guests happy.
Ron Ruth, owner of Ron Ruth Wedding Entertainment in Kansas City, Wedding Entertainment Director™ and self-professed “Disney Geek” will share the details of Disney’s 3 keys to quality customer service at Disneyland and Walt Disney World, each essential in maintaining the parks’ reputations for being “The Happiest Place On Earth.”
Ron will discuss how the Walt Disney corporation became the standard bearer of excellence, utilizing the important elements of Courtesy, Efficiency and Show. He’ll also fill you in on a few of the secrets to Disney’s 55 year tradition for providing park guests with unexpected magic and exceeding expectations.
And, with a little imagination, you’ll walk in Walt Disney’s shoes and discover how you can incorporate these same, highly touted customer service elements into your wedding business…distinguishing your company as the leader in innovation, excellence and exceptional client satisfaction.