The Wedding Industry Networking Group (WING) Presents:
“Disney’s 3 Keys To Success
and Your Wedding Business”
Wednesday, July 14, 2010,
at 6:00 p.m.
Lawrence Masonic Center (Map)
1301 E 25th St., Lawrence , KS
Admission: FREE To ALL Wedding Professionals
No Pre-Registration Required!
Would you like to know how your wedding business can experience the same level of customer loyalty and unparalleled success as the Walt Disney Corporation, the leader in business excellence?
Walt Disney World is the #1 vacation destination in the world with over 45 million annual visitors…70% are return guests. There’s no denying that Disney set the standard for making guests happy. That’s why hundreds of corporations from around the world and from every conceivable industry invest heavily into learning and emulating the Disney way.
Join Ron Ruth, owner of Ron Ruth Wedding Entertainment in Kansas City, Wedding Entertainment Director™ and self-professed “Disney Geek” as he presents “Disney’s 3 Keys To Success & Your Wedding Business.” Ron will share some of the details behind the components Disney utilizes to assure the delivery of quality guest care at Disneyland and Walt Disney World. These keys are not only essential to Disney’s 55 years of success in the theme park industry, they are the cornerstone to their reputations as “The Happiest Place On Earth.”
You’ll learn how the Walt Disney Corporation became the standard bearer of excellence in creating happiness for their guests by utilizing the essential service elements of Courtesy, Efficiency and Show. You’ll also hear a few of the secrets to Disney’s long standing tradition for providing park guests with unexpected magic and exceeding expectations.
And, with a little imagination, you’ll walk in Walt Disney’s shoes and discover how you can incorporate these same, highly touted customer service elements into YOUR wedding business…distinguishing your company as the leader in innovation, exceptional client satisfaction and business excellence.
From Peter Merkle , President of Chicago Chapter of the ADJA -
“You want to find out what makes Disney so successful? You want to see how these success principles apply to your business?
Ron Ruth puts it all together. He shows you the reasons why Disney maintains their status. He shows you best practices that work for Disney (and makes it interactive!). All throughout Ron Ruth makes it informative and entertaining for you.
He puts people in the seats and keeps them there all throughout the presentation.
I highly recommend Ron Ruth for an engaging, well thought out and well presented topic.
“To all who come to this happy place, welcome …” And to all who come to this happy presentation, you will be welcome. It’s a must see!”
This entry was posted on Monday, June 28th, 2010 at 6:31 pm
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